PRIVACY POLICY

Arthur Johnson & Sons is committed to ensuring that your privacy is protected.

This privacy policy sets out how we use and protect your data.

We may alter the policy from time to time so we recommend that you re-read this page periodically to check that you are satisfied with any alterations.

Your Data

What data do we collect from you?

We may collect the following information:

  • Your contact information; which may include your name, address, telephone number, job title and email address
  • Other data which we deem necessary to carry out legitimate business activities
  • We may also collect other information you provide to us and which is relevant to carrying out our business

How do we collect your data?

The information we collect from you may come from different sources which will include:

  • Registration forms completed when either selling or bidding
  • Telephone enquiries, website, email enquiries and other legitimate business activities

How do we use your data?

We use the information so that we can operate our service for you. In addition we use the information so that we can provide details you may have requested or, where your consent has been given, that may be of interest to you.

We may also use the information inform you of possible alterations to our website and the way in which we conduct our business.

In what circumstances is your data shared?

We do not share or sell your data to any third parties.

We use www.the-saleroom.com for our online billing platform and we may use information provided for us by this and other similar websites. We may add your data to third-party systems including marketing platforms such as www.mailchimp.com

How can you request, edit of delete your data?

It is your right to be able to request, edit or delete any of your data which we hold except where we are obliged to retain the data for legal reasons.

What are cookies, how do we use them and how can you control them?

We may collect information automatically when you visit the website, using cookies.

The cookies allow us to identify your computer and find out details about your last visit.

You can choose not to allow cookies. If you do, we can't guarantee that your experience with the website will be as good as if you do allow cookies.

The information collected by cookies does not personally identify you. Collected data is restricted to general information about your computer settings, your connection to the internet e.g. operating system and platform, IP address, your patterns and timings of browsing on our website and your location.

Most internet browsers accept cookies automatically, but you can change the settings of your browser to erase cookies or prevent automatic acceptance if you prefer.

These links explain how you can control cookies via your browser. Please remember that if you turn off cookies in your browser then these settings apply to all websites not just this one:

Internet Explorer: http://support.microsoft.com/kb/278835 (this page links to further information for different versions of IE - the mobile version is at http://www.microsoft.com/windowsphone/en-us/howto/...).

Chrome: http://support.google.com/chrome/bin/answer.py?hl=...

Safari: http://docs.info.apple.com/article.html?path=Safar... (or http://support.apple.com/kb/HT1677 for mobile versions)

Firefox: http://support.mozilla.org/en-US/kb/Enabling%20and...

Blackberries: http://docs.blackberry.com/en/smartphone_users/del...

Android: http://support.google.com/mobile/bin/answer.py?hl=...

Opera: http://www.opera.com/browser/tutorials/security/pr...


How do you opt out of receiving communications from us?

If we send you marketing emails you will always have the option to ‘unsubscribe’. To deactivate your subscription, click the link which appears at the bottom of the email.

With regard to any other communications which you wish to opt out from, please inform us at marketing@arthurjohnson.co.uk

How do you make a complaint?

If you are unhappy at the way in which we have dealt with your personal data please email clientservices@arthurjohnson.co.uk Your complaint will be investigated and we will aim to respond within five working days.

Your data and website links

If you click on a link to another website please note our Privacy Policy does not apply once you have left our website.